Frequently Asked Questions ???
" Sofabed Gallery, I have found the ideal sofabed from your collection - looks perfect - but can I obtain fabric samples from you before I order ? "
Hi there - no problem ! We can send samples to ensure you have the perfect match to your existing decor, and the best thing - it's absolutely free. Go to our swatch service by clicking here.
" There seems such a difference in price between models which look similar - how do I decide which model is for me ? "
As with most products, the more you pay, the more you can expect. For example, a sofabed in our collection costing £399 may look similar to a £699 model, but on closer inspection, it can be noted that the higher price unit will have a superior bed action, exclusive fabric ranges, and will be more suited for frequent us. Having said that, the lower price model will be ideal for the spare room as a guest bed
" So I have found the model I wish to order - what next ? "
Ordering with us couldn't be easier. The simplest way is to order online using our secure payment card facility on our web pages - all payment card information is encrypted using the highest levels of security available.
Altenatively, we can accept telephone orders and even payment by cheque. Should you wish to pay by cheque, please send to our office address with a covering letter giving model name/colour plus all contact details. Payments should be made to 'Sofabed Gallery Limited'
On receipt of your order, you will receive a receipt for your products - you will then be contacted to arrange a delivery date, more information on this can be found in our delivery section.
" Your products are clearly manufactured to the highest standard - what about your prices ? Can you assure me that you offer the best value in the UK ? "
Having over 20 years experience in the furniture retail sector, we have gained an enviable supplier list from such blue chip companies as Slumberland, Jaybe, Gainsborough, Tetrad, to name just a few. They in turn value our business and consequently give large discounts to us on our orders - this in turn we offer to our customers, resulting in unprecedented value for money on our collections.
Should any customer believe that they have seen the same product advertised elsewhere at a lower price, we will always match that price providing a verifiable link to the said product is offered.
" If I receive the item and change my mind, can I return it ? "
No problem - simply return it to us unused for a full refund subject to our returns policy. Details of our returns policy can be found by clicking here.